Crystal UC2731D-UC2732D: Call & Contact Headsets With Noise Cancelling Microphones
When your agents spend 8+ hours a day on calls, the headset they wear is not just an accessory it’s a productivity tool. The Addasound UC2731D (mono) and UC2732D (stereo) are purpose-built for contact centers and open offices where background noise is a constant challenge. Equipped with dual-microphone noise cancellation, echo elimination, and Enhanced Voice Extraction technology, these headsets ensure your team sounds professional on every call no matter how loud the floor gets.
Lightweight, ergonomic, and designed for all-day wear, the UC2731D/UC2732D series delivers the reliability and audio clarity that call center managers need to maintain high service quality across their teams. And with plug-and-play USB connectivity, deployment across your entire floor takes minutes, not hours.
Technical Specifications
Dual-Microphone Noise Cancellation
Two strategically positioned microphones work together to isolate your agent’s voice and filter out ambient office noise. The result: the person on the other end of the line hears your agent clearly, even in a room full of simultaneous conversations. This is the Addasound UC2731D/UC2732D standout feature and the reason it’s trusted in demanding contact center environments.
Echo Cancellation Technology
Nothing disrupts a professional call faster than echo or feedback. Built-in echo cancellation eliminates interference so conversations stay clean and distraction-free from start to finish.
Enhanced Voice Extraction
Addasound’s proprietary voice extraction technology goes beyond standard noise canceling. It actively optimizes the clarity of the speaker’s voice, making sure every word comes through naturally a critical advantage for sales calls, support interactions, and any conversation where being understood matters.
All-Day Comfort and Durability
Your agents wear these headsets for full shifts. The UC2731D/UC2732D is designed with that reality in mind:
- Lightweight construction using environmentally friendly materials
- Soft protein leather earmuffs and sponge ear pads for extended wear comfort
- Memory alloy headband that adjusts to any head shape and holds its form over time
- 300° rotatable and bendable uni-body boom arm for precise microphone positioning
Hearing Protection
Built-in hearing protection technology keeps volume levels below the safety thresholds set by global workplace safety standards. This helps protect your team’s hearing over the long term and keeps your organization compliant with occupational health guidelines.
Broadband Audio and Dynamic EQ
Wideband audio processing ensures voices sound natural and lifelike. The UC2732D stereo model adds dynamic EQ that automatically optimizes sound quality whether your team is on calls, participating in training videos, or listening to multimedia content.
Plug and Play with Inline Controls
No drivers. No software. Just plug the USB connector into any PC and start working. The inline controller gives agents quick access to:
- Call answer/end (compatible with Skype for Business and Microsoft Teams)
- Mute toggle
- Volume up and volume down
Compatibility
The Addasound UC2731D/UC2732D is designed to work seamlessly across your existing communication stack:
- Desk phones
- PCs and laptops (USB plug and play)
- Mobile phones
- Microsoft Teams and Skype for Business
Why Call Center Managers Choose the Addasound UC2731D/UC2732D
- Proven noise reduction that keeps calls professional in loud, open-floor environments
- Lightweight, comfortable design that agents can wear through full shifts without fatigue
- Durable construction backed by 25+ rigorous reliability tests
- Zero-hassle deployment with USB plug and play no IT overhead
- Cost-effective pricing without sacrificing audio quality or build standards
- Hearing protection compliance that safeguards your team and your organization
Crystal UC2731D-UC2732D: Call & Contact Headsets With Noise Cancelling Microphones Main Features
