Solutions

Fanvil IP Phones

NextGen Technologies proudly introduces the world’s most innovative IP Telephones & Door Phones, Fanvil, in Pakistan. Fanvil is an established VoIP desktop phone developer and manufacturer from China. Fanvil has grown into one of the largest and most popular brands of VoIP phones around the world after recognising the global demand for VoIP-based telecommunication solutions. Fanvil produces devices for small and medium-sized businesses and large mission-critical enterprise environments. It is set to become a leading global IP voice and terminal video manufacturer by providing cost-efficient and innovative IP voice and video products. Fanvil VoIP devices encompass quality, style, and value for money.

VT Professional Call Center Headsets

Providing your call center agents with suitable headsets is crucial to ensure maximum productivity. It’s important to consider factors such as comfort, noise reduction, and reliability when selecting headsets for your agents. If the headsets become uncomfortable to wear after prolonged use, it can significantly impact your agents’ efficiency, even if they work remotely.

Queue Management System

NextGen Technologies QMS (Queue Management System) is a customer flow management system to facilitate customer journey and provide valuable post service feedback for enterprises of every type. Our QMS is researched, architected and developed by a team of business analysts and technical engineers. Our technology connects customers with business while helping employees satisfying their duties in the most productive way.

Drive Thru

NextGen Technologies is Market Leader in Drive-Thru Solutions for the Entire GCC. NextGen Technologies provide Drive-Thru Timer & Headset Systems that works to optimize employee productivity, enhance the speed of service & result in sales increase.

People Counting / Footfall Intelligence

As a business owner or manager, understanding foot traffic is essential for improving operations, improving customer experience, and increasing revenue. NextGen Technologies offers cutting-edge people counting and footfall intelligence solutions to help you do that.

Call Paging Solution

NextGen Technologies offers a broad selection of innovative paging solutions for various markets, including retail, hotels, marine, and commercial sectors. As a company committed to staying at the forefront of hospitality technology, we have recently established a partnership with Flypay, an app-based payment solution that is revolutionizing the restaurant experience.

Customer & Employee Feedback

With NextGen’s customer feedback and satisfaction solutions, businesses can overcome a multitude of challenges. Our solutions enable you to identify customer pain points, improve product or service quality, increase customer loyalty and retention, and enhance overall customer experience. By gaining actionable insights into customer behaviour and preferences, you can make informed decisions that improve business outcomes and stay ahead of the competition.

Online Ordering Solutions

It’s time to say goodbye to tiring and lengthy checkout lines and frustrated customers, level up your business operations and boost your sales with NextGen’s POS (Point of Sale) Register solution. Our solution is essential for any business that wants to improve customer experience, increase sales, and take their business to the next level. Choose NextGen and transform the way you do business.

Self Ordering Kiosk

NextGen Technologies introduce Self Ordering Solution to reduce queues and waiting time during rush hour. Your customers place orders via an intuitive, multilingual, and user-friendly touchscreen interface and pay by credit card if they wish to. Once prepared, the customer picks up the order at the counter or can be served. It not only increases the speed or service but a major change in revenue has been noticed in QSR, which has implemented Self Ordering KIOSK as the KIOSK Software doesn’t lose any chance to Up Size & Suggestive Selling.

Customer Ordering Display

When it comes to custom product servicing, the customer experience is everything. NextGen’s innovative customer order display solutions can help you take your business to the next level. By providing real-time updates and order tracking, our systems eliminate the wait time and improve your customers’ overall experience.

Digital Menu Board

Are you seeking a game-changing solution to enhance your hospitality or retail business? Look no further than NextGen Technologies! Our cutting-edge digital menu board (DMB) solution provides comprehensive hardware and software solutions and installation, maintenance, and content management services.

But that’s not all! Our DMB solutions are specifically designed to cater to the unique needs of the hospitality and retail industries, allowing us to provide personalised and relevant digital merchandising content that can help your business stand out from the competition.

Managed IT Services & Service Level Agreements

Outsourcing services refer to hiring an external company or contractor to perform certain business functions or processes typically handled internally. Outsourcing can involve various services, such as IT support, customer service, human resources, and accounting.

ERP Solutions for Restaurant

Enjoy real-time visibility and control over your entire operations with specialized ERP solutions for restaurants. Our ERP solutions enable restaurants to integrate various business functions, such as inventory management, procurement, sales, finance, and human resources, into a single, unified platform.

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Testimonials

What They Say About Us

Delivering excellent work quality and commitment to timelines has been our motto. Always check our clients, who are our support to provide the best.

Thanks to NextGen, we installed our POS system from them, and the software is straightforward to use and reliable.

The team was accommodating in suggesting and guiding what system would go best according to our business model—looking forward to working with NextGen.

I got my business digitalised by calling a mobile application developed by NextGen. This works amazingly. Thanks.

I installed Queue management software by NextGen, which made our workflow more convenient and productive.

I cannot thank NextGen enough for their exceptional digital onboarding services. The process was seamless, efficient, and incredibly user-friendly. The team was professional, friendly, and patient with our queries.

We can now onboard our customers quickly and in no time. Thanks to NextGen, our customer experience has improved dramatically!

Network Infrastructure Services has transformed our business. The team provided tailored solutions that addressed all our needs and exceeded our expectations.

The support team is always available and quick to respond to any issues. We are grateful to NextGen for helping us take our business to the next level.

NextGen's SLA Management Services has been a game-changer for us. We can now manage our SLAs more effectively and efficiently.

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Connect with NextGen for elevated performance and clearer communications for your business.

Solutions

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for PAKISTAN AND KINGDOM OF SAUDI ARABIA MIDDLE EAST REGION

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