Proven IT Solutions for Hospitality and Retail

Our objective is to offer technology-based solutions to companies that optimize their return on investment. We go beyond traditional sales practices and are dedicated to ensuring that technology solutions deliver actual benefits by supporting standard procedures in achieving the intended results.

Comprehensive IT Solutions Under One Roof

Our innovative IT solutions have been helping businesses in hospitality & retail to enhance their customer experiences, improve operational efficiency, and stay competitive in a rapidly evolving market by coordinating all the aspects of technology services, eliminating the need for businesses to deal with multiple vendors and service providers.

One Window IT Solution Provider for the Hospitality, Retail & Service Industry

We help you create the IT infrastructure that fosters sustainable growth by combining our technological know-how with market-leading IT solutions and services. Our unwavering commitment to providing innovation through the latest range of leading solutions in the market has helped our clients to maximize the ROI of their technology.

Reduce : Manage & reduce the cost & lead time of your operations by eliminating the roadblocks and operational overhead with on-hand spare parts availability and door-to-door delivery
Boost : Grow your revenue by improving operational efficiency with the help of intelligent Point of Sales (POS), better cash flow through JIT, and project rollout support
Improve :Enhance your customer experience and satisfaction with the help of our certified technical resources, onsite repair & maintenance, and 24/7 services

Our Solutions

NextGen revolves around

Specialized ERP Solution

Embracing technology and leveraging ERP systems can position restaurants for success in today’s digital era and beyond. Our ERP solutions enable restaurants to integrate various business functions, such as inventory management, procurement, sales, finance, and human resources, into a single, unified platform.

People Counting & Footfall Intelligence Solutions

As a business owner or manager, understanding foot traffic is essential for improving operations, improving customer experience, and increasing revenue. NextGen Technologies offers cutting-edge people counting and footfall intelligence solutions to help you do that.

Call Paging Solution

NextGen Technologies offers a broad selection of innovative paging solutions for various markets, including retail, hotels, marine, and commercial sectors. As a company committed to staying at the forefront of hospitality technology, we have recently established a partnership with Flypay, an app-based payment solution that is revolutionizing the restaurant experience.

Customer & Employee Feedback

NextGen’s customer feedback and satisfaction solutions, businesses can overcome a multitude of challenges. Our solutions enable you to identify customer pain points, improve product or service quality, increase customer loyalty and retention, and enhance overall customer experience. By

Online Ordering Solutions

It’s time to say goodbye to tiring and lengthy checkout lines and frustrated customers, level up your business operations and boost your sales with NextGen’s POS (Point of Sale) Register solution. Our solution is essential for any business that wants to improve customer experience, increase sales, and take their business to the next level. Choose NextGen and transform the way you do business.

Self Ordering Kiosk

NextGen Technologies introduce Self Ordering Solution to reduce queues and waiting time during rush hour. Your customers place orders via an intuitive, multilingual, and user-friendly touchscreen interface and pay by credit card if they wish to. Once prepared, the customer picks up the order at the counter or can be served. It not only increases the speed or service but a major change in revenue has been noticed in QSR, which has implemented Self Ordering KIOSK as the KIOSK Software doesn’t lose any chance to Up Size & Suggestive Selling.

Customer Ordering Display

When it comes to custom product servicing, the customer experience is everything. NextGen’s innovative customer order display solutions can help you take your business to the next level. By providing real-time updates and order tracking, our systems eliminate the wait time and improve your customers’ overall experience.

Digital Menu Board

Are you seeking a game-changing solution to enhance your hospitality or retail business? Look no further than NextGen Technologies! Our cutting-edge digital menu board (DMB) solution provides comprehensive hardware and software solutions and installation, maintenance, and content management services.

Managed IT Services & Service Level Agreements

Outsourcing services refer to hiring an external company or contractor to perform certain business functions or processes typically handled internally. Outsourcing can involve various services, such as IT support, customer service, human resources, and accounting.

Drive Thru

NextGen Technologies is Market Leader in Drive-Thru Solutions for the Entire GCC. NextGen Technologies provide Drive-Thru Timer & Headset Systems that works to optimize employee productivity, enhance the speed of service & result in sales increase.

Queue Management System

NextGen Technologies QMS (Queue Management System) is a customer flow management system to facilitate customer journey and provide valuable post service feedback for enterprises of every type. Our QMS is researched, architected and developed by a team of business analysts and technical engineers. Our technology connects customers with business while helping employees satisfying their duties in the most productive way.

VT Professional Call Center Headsets

Providing your call center agents with suitable headsets is crucial to ensure maximum productivity. It’s important to consider factors such as comfort, noise reduction, and reliability when selecting headsets for your agents. If the headsets become uncomfortable to wear after prolonged use, it can significantly impact your agents’ efficiency, even if they work remotely.

Fanvil IP Phones

NextGen Technologies proudly introduces the world’s most innovative IP Telephones & Door Phones, Fanvil, in Pakistan. Fanvil is an established VoIP desktop phone developer and manufacturer from China. Fanvil has grown into one of the largest and most popular brands of VoIP phones around the world after recognising the global demand for VoIP-based telecommunication solutions.

Digital Transformation of Hospitality & Retail Industry

NextGen offers a suite of services tailored to meet the unique needs of the hospitality & retail industry. Our spectrum of services includes but is not limited to developing, purchasing, or licensing applications that are tailored to a business’s needs, diagnosing and resolving hardware or software issues, performing routine maintenance tasks, tracking and documenting claims & warranties for all hardware and software systems, and proactive monitoring and management of hardware and software systems to ensure that SLAs are being met or exceeded.

Keep Your Business Moving Forward

NextGen Technologies has been providing technology solutions and services to the retail and hospitality industries for decades. We have assisted numerous organizations in reducing costs, enhancing customer satisfaction, improving efficiency, implementing automation, and staying at the forefront of bringing the world’s most unique and latest technologies to your doorstep.

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Why Choose Us?

We see ourselves as your partner in success. We have a proven track record of delivering high-quality IT solutions to businesses in the hospitality and retail industries.

Ten years of market experience

Our decade of experience in hospitality and retail has helped us to understand the unique challenges and requirements of these industries, and we have developed specialized solutions to meet them.

Innovative Solutions

Whether it's sourcing and installing the necessary equipment for a business's technology infrastructure, integrating hardware and software systems, or managing the claims process with vendors and manufacturers, we have got our clients covered to succeed.

Highest level of services & support

With 24/7 onsite repair and maintenance services, we strive our best to resolve IT issues, minimizing downtime and preventing potential revenue losses

Solutions We Providing

Industry Focused Solution

Retail

Partner up with a leading IT solution provider for hardware, software, enhanced inventory management, POS for Retail Outlets & Shopping Centers & more

Restaurant

Partner up with a leading IT solution provider for Self Ordering, Multi-Service KIOSKs, Reservation & Table Management, Integrated Inventory Management & more

Service

Partner up with a leading IT solution provider for the queue management system, IT Outsourcing, Repair, Maintenance & Technical Support & More

Mobile & Web App development

Partner up with a leading IT solution provider for custom development, mobiles apps, legacy systems, customer relationship management (CRM), Point of Sale (POS) software & more

Managed IT services

Partner up with a leading IT solution provider for network management, help desk support, security, point of sale (POS) systems, compliance & more

Specialized ERP

Next Gen Solutions offers specialized ERP software for businesses in the hospitality and retail industries. Our solution is powered by the open-source ERP system, Odoo, which can be customized to meet the specific needs of your industry.

Proudly Partner

for PAKISTAN AND KINGDOM OF SAUDI ARABIA MIDDLE EAST REGION

Testimonials

What They Say About Us

Delivering excellent work quality and commitment to timelines has been our motto. Always check our clients, who are our support to provide the best.

Thanks to NextGen, we installed our POS system from them, and the software is straightforward to use and reliable.

The team was accommodating in suggesting and guiding what system would go best according to our business model—looking forward to working with NextGen.

I got my business digitalised by calling a mobile application developed by NextGen. This works amazingly. Thanks.

I installed Queue management software by NextGen, which made our workflow more convenient and productive.

I cannot thank NextGen enough for their exceptional digital onboarding services. The process was seamless, efficient, and incredibly user-friendly. The team was professional, friendly, and patient with our queries.

We can now onboard our customers quickly and in no time. Thanks to NextGen, our customer experience has improved dramatically!

Network Infrastructure Services has transformed our business. The team provided tailored solutions that addressed all our needs and exceeded our expectations.

The support team is always available and quick to respond to any issues. We are grateful to NextGen for helping us take our business to the next level.

NextGen's SLA Management Services has been a game-changer for us. We can now manage our SLAs more effectively and efficiently.

Let's Get Connected

Connect with NextGen for elevated performance and clearer communications for your business.

Proven IT Solutions for Hospitality and Retail

Comprehensive IT Solutions Under One Roof

One Window IT Solution Provider for the Hospitality, Retail & Service Industry

Our Solutions

NextGen revolves around

Online Ordering Solutions

Digital Transformation of Hospitality & Retail Industry

Keep Your Business Moving Forward

Why Choose Us?

Ten years of market experience

Innovative Solutions

Highest level of services & support

Solutions We Providing

Industry Focused Solution

Retail

Restaurant

Service

Mobile & Web App development

Managed IT services

Specialized ERP

Proudly Partner

for PAKISTAN AND KINGDOM OF SAUDI ARABIA MIDDLE EAST REGION

Testimonials

What They Say About Us

Contact Us

Let's Get Connected

Riyadh, Saudi Arabia

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Karachi, Pakistan

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Lahore, Pakistan

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Islamabad, Pakistan

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